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View Full Version : Unable to stop importing



d0nut
10-09-2009, 06:22 PM
I open HEM and an import is already running. When I stop import, it freezes on "Stopping..." and never stops. This is completely prohibiting me from updating any hands! Suggestions/ideas?

fozzy71
10-09-2009, 08:29 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171