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urmyatm44
10-08-2009, 12:03 AM
Hey my HM isnt importing my hands and ive messed around with it quite a bit...i need some help here...thanks

netsrak
10-08-2009, 02:33 AM
Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

urmyatm44
10-08-2009, 04:56 PM
well i just tried to dl the lastest patch and now my holdem manager wont even open...is there anyway you could just do some work on it over teamviewer???

RAzboynik
10-08-2009, 05:57 PM
I have the same problem with Stars. The software doesn't show my history on Stars. I've recently downloaded the latest version of HEM. (Pro version)

netsrak
10-09-2009, 03:12 AM
You definitely need the latest Beta (now its 36). Unfortunately the download is not working at the moment but as soon as this is fixed you should download and install it as first thing after restarting your computer.

urmyatm44
10-09-2009, 08:36 PM
well now my HM isnt even opening idk what the heck happened i really need some help here...ill try to dl the newest beta again but it isnt working

netsrak
10-10-2009, 06:28 AM
We had some problems with the file server but now you should be able to download it.

Please reboot your computer, clear your browser cache or use a different browser, download and install the update as first thing after rebooting your computer.