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BakaGaijin34
10-07-2009, 04:57 PM
Hi everybody, need to finish a ton of 45 turbos today for a stake and would really like my HEM up and running for it.

I have the latest software with the latest beta patch installed, I am running on Virtual box windows xp
Error Message:
License Failure Details
--------------------------------------------------
10/7/2009 8:54:10 PM
HoldemManager.ഇ
--------------------------------------------------

A valid license could not be obtained for 'Holdem Manager'. Please contact RVG Software Ltd for assistance.

DETAILS

No compiled licenses found.

An unexpected error occurred while validating.
Configuration system failed to initialize --> Unrecognized configuration section system.serviceModel. (e:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Con fig\machine.config line 134)

System Info
--------------------------------------------------

Timestamp: 2009-10-07T20:54:10 / 2009-10-07T15:54:10Entry Assembly: HoldemManager, Version=1.9.0.26, Culture=neutral, PublicKeyToken=null
Base Directory: E:\Program Files\HoldemManager\
Platform: Windows XP Professional 32-bit Service Pack 2 [5.1 Build 2600]
OS Version: 5.1.2600.131072
CLR Version: 2.0.50727.3082
Process Bitness: 32-bit
Culture: en-US / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: TVDUT-NM8J4-KU803-W7P33-FUN1A

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 3053 for .NET 2.0
E:\WINDOWS\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.1.2000.0 / 3.1 R 19262 for .NET 2.0
E:\Program Files\HoldemManager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
7.9.9.3 / 7.9.9.3 for .NET
E:\Program Files\HoldemManager\DevComponents.DotNetBar2.dll

HMClass *
1.0.0.0 / 1.0.0.0 for .NET
E:\Program Files\HoldemManager\HMClass.dll

HoldemManager *
1.9.0.26 / 1.9.0.26 for .NET
E:\Program Files\HoldemManager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 3082 for .NET 2.0
e:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 3053 for .NET 2.0
E:\WINDOWS\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 3053 for .NET 2.0
E:\WINDOWS\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 3053 for .NET 2.0
E:\WINDOWS\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.Web
2.0.0.0 / 2.0 R 3082 for .NET 2.0
E:\WINDOWS\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 3053 for .NET 2.0
E:\WINDOWS\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 3053 for .NET 2.0
E:\WINDOWS\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
2.0.0.0 / 2.0 R 3082 for .NET 2.0
E:\WINDOWS\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

I have been using it for 3 weeks with no problems, changed absolutely nothing with my machine since the lats time I used HEM.

If i need to give more info just let me know, and any help would be really appreciated.

added: I rebooted and went through all the steps suggested by the help wizard for the HEM not found thing.

fozzy71
10-07-2009, 06:11 PM
1) Clear your web cache, and download the beta update from the link in my signature, with another browser if possible.
2) Right-Click > Save Link As to save it to a different folder.
3) Reboot, and run the installer first thing.
4) Make sure the update is installing to the proper \holdem manager folder


If you are still having issues try our registration site from my signature.


If you are still having problems try a clean reinstall of HM.


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

Make sure you export your tournament summaries: Tourney > Results > Dataview > All Hands > Right-Click > Export Tourney Results and Summaries.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.



If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Turn off Windows Firewall for installing HM and PostgreSQL. You must also add exceptions to the Windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.



If you still need assistance Please email fabio@holdemmanager.net, with a link to this thread, and your forum name, so you can schedule a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version.

BakaGaijin34
10-07-2009, 06:44 PM
Problem still persists, email sent to set up teamviewer session as mentioned in reply.

fozzy71
10-07-2009, 08:01 PM
I apologize, I should have also suggested you attach your \holdem manager\logs\reg.log file if you have one. It may give him some insight to the cause/solution.