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View Full Version : Problems with holdem manager 1 @ pokerstars



Dom
02-08-2012, 06:30 PM
hello

i dont have hud for pokerstars and also i cant open hand replayer

i dont understand why doesnt work in the past wasnt this problem i used for one year at least

Patvs
02-08-2012, 09:28 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to t he windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./

Dom
02-09-2012, 05:19 AM
im using windows xp sp3

my firewall is that firewall from windows i dont have others

Dom
02-09-2012, 09:14 AM
how i can deleted complet holdem manager from my computer?

netsrak
02-09-2012, 09:48 AM
Use the windows uninstall program function in the control panel.

Dom
02-09-2012, 11:53 AM
done, i solved the problem with hud

now the only problem is i cant open hand replayer?

i cant see the hands

Patvs
02-09-2012, 09:01 PM
Reinstall with the full installer @ http://www.holdemmanager.com/Downloads/Holdem_Manager_Setup.exe

Dom
02-10-2012, 02:42 PM
i solved the problem thank you