problem with importing hand history

[milo87]

i backed up both a database in postgresql, and exported hand history from HM, but when i want to use it on my new laptop nothing seems to work. restoring database in postgresql gives no results as well as importing form a file/folder in HM (it actually does import my had history, but shows over 20k import errors - number of hands played). can anybody tell me what is wrong? i know that i just have 20k hands history, but still for me it's about 2weeks of playing...

[fozzy71]

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171



You will need to reimport the hands and/or create a new DB:


To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

[kacetado]

hi , i have installed HEM on my vista and disable UAC made everuthing but HEM didnt create the c:\Harchive .. Why´s that i instaled postgrel 8.3 and last HEM version

[fozzy71]

hi , i have installed HEM on my vista and disable UAC made everuthing but HEM didnt create the c:\Harchive .. Why´s that i instaled postgrel 8.3 and last HEM version

It only creates it if it sets up some auto import folders on it's own. Simply make the folder yourself when adding/configuring your Options > Configure Auto Import Folders

[kacetado]

i did create Harchive folder and the hands are going there but still HEM does import and HUD shuts down:confused:

[netsrak]

Please try updating to the latest beta version from the link in my signature.

If you have Vista/Windows7, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

[kacetado]

:S it doesnt import now , it says it will import every 5 seconds but it doesnt and it doesnt import to the folder c:\Harchive. i also instaled the beta update for the hud but it shuts down when i start a table

[fozzy71]

:S it doesnt import now , it says it will import every 5 seconds but it doesnt and it doesnt import to the folder c:\Harchive. i also instaled the beta update for the hud but it shuts down when i start a table

Please answer the questions he posted



...........
If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174