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View Full Version : MTT no profit and loss on betfair



TheChimp
10-06-2009, 08:54 AM
New to HEM but when assessing my past tournie results my finishing positions are all there but the amount ive cashed isnt so it looks like ive just not cashed in any tournie ive ever played on betfair. I have no data to import on other sites at the moment so dont know if its just a betfair problem.

hope someone can help

cheers

fozzy71
10-06-2009, 11:18 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

I dont think that betfair requires you to request/import the tourney summaries, so I believe the Hand History files should be sufficient.


To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21


If it still wont correct the data Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

TheChimp
10-06-2009, 02:37 PM
im a complete retard when it comes to computers, i just switch it on and play poker, just installing the postsq (what ever its called) nearly gave me a nervous breakdown. I honestly dont have a clue what your asking me to try. I have installed the new beta version and 2 out of all my bf mtt's had place money assigned other cashes say zero, for some reason the amount i cashed just isnt there. My finishing position is ok but money just doesnt register.

I dont have a clue how to zip a file mate, i just want to pay my 80 bucks, get a hud for my mtt's and monitor my results without any hastle. Hope you can help mate i honestly have no interest or desire to learn how to use windows i just want to play poker and use your product.

please can you help me, put remember i have the computer age of a 2 year old

TheChimp
10-06-2009, 02:52 PM
i only have 3 mtts on stars i was 3rd out of 550 $20 buy in but it has 0.00 in the $ won column too just like my betfair ones. So its not just a bf problem for me

fozzy71
10-06-2009, 11:28 PM
Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version.