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View Full Version : HUD and Auto Import problems



GotN0wT
10-05-2009, 04:16 PM
My importer and HUD stopped working. the table finder would open and then immediately close again. I updated the software, did a database vacuum and tried again. still didn't work so searched through the forum for an answer. found out my UAC was not disabled. disabled it. now the table finder stays open and detects the tables, but no hud. also, i can now import from folder but auto import still isn't working.


1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

2a) Have you clicked the Start Auto Import Button?

3) Have you the settings exactly as per the FAQ for your site?

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

5) Are the hands being imported into Holdem Manager?

5a) Do they import if you create a new database?

6) Have You Tried the Table Finder and did it work?

7) If you open the HH are they written in English?

8) If your using Vista have you UAC disabled?

9) Have you attached the holdemmanager.config file?

1) 1.09 beta 35

2) Full Tilt Poker, 6-max cash. Haven't tried any other sites.

2a) Yes

3) Yes

4) Yes

5) Only when I import from folder.

5a) Haven't tried that yet. The vacuum didn't mention any problems...

6) Yes

7) Yes

8) Yes

9) See attachment.

GotN0wT
10-05-2009, 09:03 PM
I've created a new database and it all works fine.

How do I get my old one working again?

fozzy71
10-05-2009, 09:29 PM
*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21