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View Full Version : Can't get HM working with Stars



fretallack
10-05-2009, 02:29 PM
I have the import pointing to the right folder, table manager even sees my tables, but I don't get any hands coming into my database. There are some "import errors", is there a log file I can check?
Thanks in advance.

netsrak
10-05-2009, 03:26 PM
Please make sure you have the 1.09 beta 35 patch from the link in my signature.

fretallack
10-05-2009, 04:35 PM
Updated to today, import still not working.

fretallack
10-05-2009, 04:42 PM
Woops nevermind its working now. Thanks.

fretallack
10-05-2009, 08:29 PM
Actually the stats are showing up on my HUD, but I can't seem to access them within HEM itself. I think its an issue with how I've set up aliases/hero names.

Under "Current Aliases" I have my stars ID.
Under "Players Attached to Alias" I have my stars ID and my Everest ID

Under Cashgames, the only name available in the player dropdown list is my Everest ID, and when I click "Edit List" my stars ID is the only one there.

omextragood
10-05-2009, 09:11 PM
I too cannot get this HEM to import my poker stars hands...how do I either A. get this to work

or

B. Get the $50 that I paid for this software back into my account ( aka refund )

fozzy71
10-05-2009, 09:23 PM
Actually the stats are showing up on my HUD, but I can't seem to access them within HEM itself. I think its an issue with how I've set up aliases/hero names.

Under "Current Aliases" I have my stars ID.
Under "Players Attached to Alias" I have my stars ID and my Everest ID

This is very wrong. Create a new unique alias name, and attach your stars and everest name.


Under Cashgames, the only name available in the player dropdown list is my Everest ID, and when I click "Edit List" my stars ID is the only one there.

Before tghe name appears in the drop-down list you have to cklick the Change button (not the arrow on the right edge) and search all your screen names, and alias names. Once searched they are in the drop-down list, which can be edited.


I too cannot get this HEM to import my poker stars hands...how do I either A. get this to work

1) Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
2) If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174
3) Post the answers in a new thread on the HM Forums - http://www.holdemmanager.net/forum/index.php




B. Get the $50 that I paid for this software back into my account ( aka refund )

Please email your details/questions to sales@holdemmanager.net.

fretallack
10-06-2009, 05:25 AM
Ah I see how it works. Thanks, you can close thread.