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View Full Version : HUD doesn't appear anymore - ongame



Roygbiv31
10-04-2009, 09:10 AM
Hi,
since last friday evening, my HUD doesn't appear anymore, playing ongame network. Til that day, I never experienced issue with HM.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 Beta 35

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Winamax - ongame network. Cash Game NLSH.
can't try it on other site until fews days

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
C:\Documents and Settings\Régis\Local Settings\Application Data\P5\Winamax\handhistory

5) Are the hands being imported into Holdem Manager?
yes

5a) Do they import if you create a new database?

6) Have You Tried the Table Finder and did it work?
yes

7) If you open the HH are they written in English?
yes

8) If your using Vista have you UAC disabled?
using XP

9) Have you attached the holdemmanager.config file?
yes

thanks for your help.

netsrak
10-04-2009, 10:10 AM
Change Subfolders option to no in the auto-import settings for ongame.

Delete the ongame handhistory file, reboot your computer and try again.

Roygbiv31
10-04-2009, 02:50 PM
it works :)

ty