HM2 sync problem (uploads but does not download hands)

[jankhner]

I have a problem with syncin. Both computers can send files to "cloud" but can not download. so when i play with my second computer, i can't download the hands to the first computer.

And to be able to sync was the main reason why i purchased HM2....

[udbrky]

Please send a log file after trying to sync with a link to this thread to hm2support@holdemmanager.com