View Full Version : Reports not working
vicentefp
02-04-2012, 01:52 PM
Hi, recently I updated HM2 to its latest version and reports stop working. I can't use reports for any player o poker site. Whereas at opponents are all the users and stats. Sesion tab neither works, but al the table finder sows the tables I'm playing at and the HUD appears on them. Although the HUD doesn't update stats for all the players at the table on real time. I wish you can help me. Thank you
DogNamedBluff
02-05-2012, 01:26 PM
Please reproduce the issue, close HM2 and send the log file to hm2support@holdemmanager.com with a link to this thread.
Where is my log file?
XP: c:\documents and settings\{username}\application data\HoldemManager
Win7/Vista: c:\users\{username}\appdata\roaming\HoldemManager
Enable the option to see Hidden Files and Disable 'Hide protected operating system files': How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/) - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg
Thank you.
karhuansa
02-11-2012, 05:24 PM
I think I have same promblem here..
DogNamedBluff
02-12-2012, 10:49 AM
Please make sure your Hand Importing > Site Time Adjustments have been set correctly. If it is a HUD issue, please view the following FAQ and answer all the questions at the bottom of the FAQ to help us narrow down the issue.
http://hm2faq.holdemmanager.com/questions/1421/What+can+be+done+if+the+HUD+does+not+work%3F
The more questions you answer the quicker we can narrow down the issue and provide a solution.
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