HM not importing pokerstars hands

[daveh]

First time i have played in maybe 3 weeks and realised my hud isnt working on stars nor is it importing hands into my HM. Is their an update that i should have done recently? How can i fix this?

[DogNamedBluff]

For HM1, Please update to this version:
http://www.holdemmanager.com/Downloads/HmUpdate.exe

For HM2, Please update to this version:
http://www.holdemmanager.com/downloads/Holdem_Manager_2_Update.exe

You might need to create a new database and let it import the most recent hands, then export them and import into your original database.

Please also make sure that Stars is saving the hh files - go to Stars options.

[daveh]

Okay cool i have done the upgrade and my hud seems to be tracking hands and working properly on stars now. But it seems that i have lost HEEPS of hands from my HM when i check my (all hands) in the graphs section. Any idea on why this has happened and how i can fix it?

[udbrky]

Please create a new DB.

Import the hands from the start import folder.

Export them.

Open the original DB and import the exported hands.

[daveh]

How do i create a new db? I am not sure how to do some of these things.

Any help would be much apreciated.

[DogNamedBluff]

How do i create a new db?
Navigate to the Home Tab in HM2 > Utilities (top left of home tab) > click Database. Otherwise click the database name in the bottom task bar.
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In the Database Manager > Click the green plus symbol to create a new database, click the checkmark to activate a db and click the red minus symbol to delete a database.
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The Database Manager FAQ with information on all of it's functions can be found here: Database Manager FAQ (http://hm2faq.holdemmanager.com/questions/5/Database+Manager+%28Ribbon%29)

[daveh]

I have HEM1 not HEM2. How do i create a new DB for HEM1?

[DogNamedBluff]

Oh I apologize. This was posted in the HM2 General Support so I assumed this was a HM2 issue. To answer your question though, please navigate to Options > Database Management > Connect > Create New Database