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View Full Version : HUD data reset on Luckace (Pacific skin)



oladelgo
10-01-2009, 03:16 PM
today i upgraded holdem manager to version 1.09 beta 35 from 1.09 beta 20.

for several players i played against recently on 6max tables on same limit, hud showed me that i didn't have any data and hand counter started at 0. for other all seems ok as have several 100 hands on hud when i started a session.

searching for these player under tab "players" i found them with several 100 hands in database. here i can also see holdem manager notes about the player while hud didn't show me any notes. as if holdem manager didn't recognize them as the same players as before. they are the same players, because i had notes on lucky ace aplication too.

i have "days to keep hand history" on lucky ace set to 2 days and archive folder enabled in auto import folders.

hud options/additional hud filters i have set to "include hands newer than 12 months old"

i'm using windows xp.

netsrak
10-01-2009, 03:24 PM
Possibly player ranges in the additional Hud filters?
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=131

oladelgo
10-01-2009, 03:51 PM
don't think so.

i have them:
2: 2-2
3: 3-6
4: 3-6
5: 3-6
6: 3-6
7: 7-10
8: 7-10
9: 7-10
10: 7-10

include hands from other limits: enabled

i notice when table shrinks to two players that statistics on hud resets to 2-2 stats and when third player came, jumps back to old 3-6 statistics.

fozzy71
10-01-2009, 09:01 PM
Reproduce the problem and take some screen shots of the tables/HUD, and take some pics of the players details from the HUD Options > Launch Active Player Details Window, so we can see the differences in their lifetim and HUD stats.

oladelgo
10-02-2009, 11:55 AM
i think i found the reason. :)

under tab "players" there are some players with double nick (see attachments). one with some upercase letters and other with all lowercase letters and are treated as different players for holdem manager.

lately players nicks are on import all converted to lowercase letters.
maybe that's because of new 1.09 beta 39 holdem manager or maybe new lucky ace software.

oladelgo
10-02-2009, 12:00 PM
(1.06.01 NEW) Pacific players always import in lower case now since Pacific seems to allow people to change the upper/lower case of their name each time they login which creates different players in the database

strange that this happened when i upgraded to version 1.09 beta 35 from 1.09 beta 20

netsrak
10-02-2009, 02:45 PM
Why strange? It was introduced with 1.09.33 (i don't know what you posted)


* (1.09 Beta 33 NEW) All Pacific / Cassava hands now have player names importing in lower case. This is to stop people from altering the way they login using different capital / lower case letters to avoid being tracked.

dzejkej
10-02-2009, 03:01 PM
Can you please provide a external tool, menu item in Holdem Manager or a SQL howto that will allow us to join data of the existing players with their new lowercase version?

My DB contains quite a lot of hands and I really do not want to gather all the stats for the players once again ...

Thank you!

netsrak
10-04-2009, 09:26 AM
There will be a fix for this but it will need some time....

pOTU
10-15-2009, 02:33 PM
I upgraded HEM to beta38 and i had same problem.
But the more imporant thing was, that the hud is working fine, but i cant see any hand played in reports or in graphs?

Should i downgrade?

netsrak
10-15-2009, 03:44 PM
Try to change your playername in the reports or import the hands into a new database to see if it makes a difference.

Wally
10-22-2009, 09:10 AM
Would it be possible to write a simple script that will simply change all current hand histories for Pacific skins in the database into lowercase?

If holdem manager can't do this would it be possible to have someone who knows sql / programming do this?