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View Full Version : No HUD on Merge Rebuy MTTs



Pokerpuma
02-02-2012, 04:11 PM
Hi,

there was an update on Carbon today and it seems that Rebuy MTTs arent tracked correctly since then. Table Manager reads the table as 0/10 Players and the HUD doesn't show. I have the latest HM1 release.

Thanks for looking into this.

mjcace
02-02-2012, 06:19 PM
same thing on Lock


also: a long time problem for me with HEM on LOCK: I have to go to tourney manager for every tourney and select the right format (6 max, 9 max , default, custom etc). I also have to do again every time i switch tables in the same tourney.

pokerpro1224
02-02-2012, 07:08 PM
ahhhhh, please fix asap! thanks!

Patvs
02-02-2012, 10:07 PM
Hi,

there was an update on Carbon today and it seems that Rebuy MTTs arent tracked correctly since then. Table Manager reads the table as 0/10 Players and the HUD doesn't show. I have the latest HM1 release.



We wrote a bug report on this just now. Thanks for reporting it.

ptw420
02-03-2012, 07:14 PM
We wrote a bug report on this just now. Thanks for reporting it.


I'm not sure what this means? Is it fixed or being fixed. My hud still is not working for rebuys on lock.

Patvs
02-03-2012, 09:37 PM
We're working on a fix.

ptw420
02-04-2012, 07:05 PM
Any progress???????

Would upgrading to HM2 solve the problem for me?

blarkin
02-04-2012, 09:17 PM
hello HEM support. any update on this?

netsrak
02-05-2012, 07:05 AM
We are still working on it but we don't have an ETA

ptw420
02-05-2012, 03:26 PM
Would upgrading to HM2 eliminate the problem???????

Patvs
02-05-2012, 11:13 PM
It's currently affecting both HM1 and HM2.
Merge made an alteration to the handhistory formatting.
It should be fixed in the next update for both HM1 and HM2

#HMONE-2

dtermined
02-06-2012, 01:05 AM
Please fix this asap Sir. I multi table and am so dependent on my HUD that I have had to cut the rebuys out of my daily schedule. With the limited MTT schedule on Merge, this really hurts. PLEASE

elmanchapo
02-10-2012, 10:11 PM
Next update?...almost 10 days since this issue is affecting our game play. Plz i need this ASAP

Patvs
02-10-2012, 11:52 PM
It's still an open bug on the to-fix list.

d3 fact0
02-16-2012, 08:35 AM
Any idea when you expect to have the OM1 HUD working again for PLO8 R&A MTTs???

Patvs
02-17-2012, 01:41 AM
It should be addressed in the next update.
(I have no eta when this will be released, an update is never released to fix 1 bug, but is released when the top 5 main bugs are fixed)

Pokerpuma
02-22-2012, 09:13 AM
It should be addressed in the next update.
(I have no eta when this will be released, an update is never released to fix 1 bug, but is released when the top 5 main bugs are fixed)

Ok, so the fact that the last HM1 release is from the beginning of January, tells us you guys didn't fix even 5 bugs within more than 1 1/2 months. Since we're talking minor things like HH format changes and such, the logical assumption would be, that you simply have stopped working on HM1 and try to get the people you've sold a lifetime license for HM to buy another "lifetime license" for HM2 - fair to assume that HM3 is not that far away.

Honestly people, either get moving or give out free licenses for HM2, so your obviously single software programmer only has to concentrate on maintaining one version up-to-date. :mad:

zekas
02-23-2012, 12:20 AM
I'm having the same problems! My hud only works with freezout tournaments.
Is there any solution yet?

Patvs
02-23-2012, 01:00 AM
@zekas: Fix for REBUY tournies will be in the next update.


@pokerpuma: you're partially right, the focus has been on fixing more HM2 bugs lately. That said the Merge rebuy, PokerStars VPP stat, etc. (some important bugs) have also not been fixed yet for HM2. The programmer(s) will fix them for both HM1 and HM2.

zekas
02-23-2012, 01:41 AM
ty

blarkin
03-06-2012, 07:04 PM
HEM, any update on this? They have their big series going on now and I want to use it for the RB tourneys. Thx.

Patvs
03-06-2012, 07:56 PM
It should be fixed in the next update.

blarkin
03-07-2012, 07:59 PM
side note: I want to upgrade to the latest version of HM1 (running old version 1.11.05d). where do i go to get the latest version of HM1 to upgrade? Note, I'm not trying to upgrade to HM2 (just stay with HM1 but get the latest version). thanks.

fopah
03-07-2012, 08:15 PM
heres link to newest internal: http://www.holdemmanager.com/Downloads/HmUpdate_ReleaseStars.exe

pokerpoopy
03-08-2012, 10:22 AM
heres link to newest internal: http://www.holdemmanager.com/Downloads/HmUpdate_ReleaseStars.exe

Does this fix the merge rebuy prob? thanks :)

zekas
03-08-2012, 12:35 PM
Nop, not yet! That's the last update... not a new one!

ktx49
03-17-2012, 02:12 PM
so basically HEM doesnt work for Merge network anymore??

wish i had known that before i upgraded.

zekas
03-17-2012, 02:33 PM
It works for freezout tournies

Squee451
03-18-2012, 04:39 PM
heres link to newest internal: http://www.holdemmanager.com/Downloads/HmUpdate_ReleaseStars.exe

I installed the newest internal update and now holdem manager one wont even load. it says an error occured accessing my DB (Big Pots Support) the connection is broken and shuts down, before it loads to the auto import page. Can you help me fix this?

Patvs
03-18-2012, 06:53 PM
Run dbcontrolpanel.exe from the HoldemManager folder and check if HoldemManager starts if you create a new database.