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View Full Version : dont know what happened HM wont open



Jaybear
09-30-2009, 09:44 PM
When I try to open the holdem manager I get this message

" The following error occurred when trying to open database: Unable to read data the transport connection: An existing connection was forcibly closed by the remote host."

then I would click the OK button on the message

Then the data base control panel window pops up. I would hit connect button on the database control panel and a error message pops ups

say: Connection Error: Unable to read data the transport connection: An existing connection was forcibly closed by the remote host

hope this was good enough info to help me with problem

fozzy71
09-30-2009, 10:38 PM
This is usually a firewall or windows update issue.

First try a simple reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help at all we may want to schedule a remote support session to assist you.

Jaybear
09-30-2009, 10:59 PM
TY will try all above