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Kutanoid
01-31-2012, 10:51 AM
Hi.

First of all, after creating notes to 1.4kk hands of 3.5kk hands in my database, NoteCaddy isn't creating any notes. I tried to restart HM2, reboot my system but it still says, its processing from 0.00 hand per second or 0.04 hands per second. I tried to change number of threads, but it doesnt help.

Screen:
ImageShack® - Online Photo and Video Hosting (http://imageshack.us/photo/my-images/408/caddy1z.jpg/)

Second problem is with Caddy Scatter. I checked "use caddy scatter" and reseted notes in file menu and after that created notes for onprocessed hands (well, it isnt finished because of my 1st problem). After doing that that bet sizing graph in caddy popup in my hud still isnt visible:
http://imageshack.us/photo/my-images/849/caddy2.jpg/

Here are screenshot of my settings in NoteCaddy:
ImageShack® - Online Photo and Video Hosting (http://imageshack.us/photo/my-images/100/settings1.jpg/)
ImageShack® - Online Photo and Video Hosting (http://imageshack.us/photo/my-images/824/settings2q.jpg/)
http://imageshack.us/photo/my-images/31/settings3c.jpg/
http://imageshack.us/photo/my-images/96/settings4.jpg/

I would appreciate your help.

Thanks.

sreticentv
01-31-2012, 07:37 PM
Hi.

First of all, after creating notes to 1.4kk hands of 3.5kk hands in my database, NoteCaddy isn't creating any notes. I tried to restart HM2, reboot my system but it still says, its processing from 0.00 hand per second or 0.04 hands per second. I tried to change number of threads, but it doesnt help.


Try turning off turbo processing via file->settings->database settings. If there's still a problem then unfortunately the only way to further diagnose it would be to send the hands from your database to support@notecaddy.com



Second problem is with Caddy Scatter. I checked "use caddy scatter" and reseted notes in file menu and after that created notes for onprocessed hands (well, it isnt finished because of my 1st problem). After doing that that bet sizing graph in caddy popup in my hud still isnt visible:


If your OS isn't in English then there's a bug with NC that prevents it from showing until the next HM2 release.

Kutanoid
01-31-2012, 09:57 PM
Try turning off turbo processing via file->settings->database settings. If there's still a problem then unfortunately the only way to further diagnose it would be to send the hands from your database to support@notecaddy.com


Unfortnately it didnt help. Which hands do you need me to send?

sreticentv
02-01-2012, 08:32 AM
I don't know which hand(s) is causing the problem so if possible please upload all of them to one of the surviving megaupload clones then email a link to support@notecaddy.com

sorry for the inconvenience but nobody else is currently reporting this so it's not easy to know what the problem is