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Nitro
09-04-2008, 06:15 AM
I bought HEM 2 days ago but I can't use it. When I open the program appears these 2 errors. I've already read the FAQ, trying to turn the firewall off and nothing changes. The psgres services is running.

I use Jetico firewall and Avira antivirus.

http://img384.imageshack.us/img384/9916/error1iz7.jpg

http://img165.imageshack.us/img165/4448/error2hg3.jpg

fabio
09-04-2008, 07:33 AM
Have you installed PostgreSQL properly?

http://www.holdemmanager.net/PostgreSQL_Install_Help.html

Nitro
09-04-2008, 04:30 PM
Have you installed PostgreSQL properly?

http://www.holdemmanager.net/PostgreSQL_Install_Help.html

Yes, and I have formatted the PC and made a fresh installation of windows, but it continues to give me those errors. :confused: :confused:

Why Database management connects to database without error and holdem says that is not possible...

morny
09-04-2008, 05:03 PM
Have you disabled UAC http://208.109.95.123/faq/afmviewfaq.aspx?faqid=73

Although youve said it is connected to the postgreSQL service have you check the service and double checked because that error is usually when the service has been interrupted.

Also for troubleshooting purposes close down your antivirus and firewall and test and if not possible include HM in the exceptions list

Nitro
09-05-2008, 01:29 AM
Have you disabled UAC http://208.109.95.123/faq/afmviewfaq.aspx?faqid=73

Although youve said it is connected to the postgreSQL service have you check the service and double checked because that error is usually when the service has been interrupted.

Also for troubleshooting purposes close down your antivirus and firewall and test and if not possible include HM in the exceptions list

I have windows XP with VistaMizer, i don't have UAC. I tried to stop firewall with no success...

Nitro
09-05-2008, 07:06 AM
Up :( :(

morny
09-05-2008, 12:54 PM
email me to arrange a teamviewer session and ill have a look morny@holdemmanager.net

School47
10-12-2009, 06:04 AM
I have same problem.
I uninstal jetico and HM begin work properly.