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big
09-28-2009, 01:12 PM
hello

My Hm Hud works very well on everest poker but doesn't work on poker stars, I have already read the manual and all is right so I dont know how I do. Can you tell me the steps one by one please. Ty

Hm version 1.07

fozzy71
09-28-2009, 01:47 PM
......
Hm version 1.07

:eek:

There have been countless updates since .07



*Please update to the latest 1.09 beta 34 - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

big
09-29-2009, 08:40 PM
thanks for respond
unfortunately it's still doesn't work, I've created a new database... I 've configured my auto import folders to my poker stars history hands, when I clicked on import files I found my everest history hands, when I clicked on import from folders (ps) HM said "Found 0 files to process". ****
I'm a little bit lost :)

fozzy71
09-30-2009, 12:18 AM
Does your HM title-bar now say 1.09 Beta 35?

To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.


.......
I'm a little bit lost :)

If you are using beta 35 and still having problems, Please give us some more details so we can try to help.


:......
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Make sure you attach your config file as instructed in step 9

big
10-12-2009, 07:21 PM
hye

It's 1.09 beta 34

fozzy71
10-12-2009, 07:43 PM
hye

It's 1.09 beta 34

Please update to the latest beta 37 - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Reimport the hands as I previously instructed, or:


*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21


*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

big
10-12-2009, 08:27 PM
I'm surprised! by miracle the auto import is working but my hud doesn't work, when I wanna see my stats I can't find my player name, it's always the everest player name, it seems weird am I idiot!? :)

++

netsrak
10-13-2009, 03:34 AM
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please give us details

atish81
10-13-2009, 07:47 AM
i bought a lot of PS hands, and imported successfully.
now, if i start the autoimport my hud says some critical error, when PS client is running.
+ i cant see anything at the player preferences window
picture (http://img99.imageshack.us/img99/6936/1013200914251pm.png)
have the latest beta, yesterday (before the import finished) went everything fine, with PS MTT tables.

could u help me? :)

netsrak
10-13-2009, 10:32 AM
Somehow your installation is crashed.
You should delete your holdemmanager config folder and start with a fresh installation of full version 1.08.04 and then update to the latest beta again.

big
10-13-2009, 10:54 AM
hye

step 9 Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder.
I don't understand this step what do I do?

fozzy71
10-13-2009, 12:55 PM
Please attach your holdemmanager.config file from Start > Computer > C:\Program Files\RVG Software\Holdem Manager\Config folder.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.

big
10-13-2009, 01:55 PM
holdemmanager.config is already in my rvg software/holdem manager/config

netsrak
10-13-2009, 04:59 PM
Thats fine but we want to see it here attached to a post of you :)

big
10-13-2009, 06:22 PM
hye

netsrak
10-14-2009, 04:08 AM
You need to configure the Auto-Import for Stars: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=147

At the moment its only working for Everest.

big
10-14-2009, 11:51 AM
hello

Thanks for your advise it's works but since I have update holdem manager my antivirus Avira find a malware name BDS/Poison.auwe or auwz or auwy I don't know If it's normal?

netsrak
10-15-2009, 03:54 AM
We are working on it: http://holdemmanager.net/forum/showthread.php?t=19162

atish81
10-19-2009, 03:11 PM
thx for your help, i reinstalled and seems working fine.

almost :)

when i scan the table and trying to join them, after the first succes the program (and I) cant see the tables anymore. i see a "Loading..." at the PS lobby, but i have to navigate somewhere else, and come back, and i can join my second table via the lobby.

could u help me?

fozzy71
10-19-2009, 07:06 PM
thx for your help, i reinstalled and seems working fine.

almost :)

when i scan the table and trying to join them, after the first succes the program (and I) cant see the tables anymore. i see a "Loading..." at the PS lobby, but i have to navigate somewhere else, and come back, and i can join my second table via the lobby.

could u help me?

That question is best asked in the table scanner support forum - http://www.holdemmanager.net/forum/forumdisplay.php?f=20