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Laur
01-28-2012, 07:21 PM
Hi

I had to reinstall my computer, so I made a backup using the Backup & Restore option.

After reinstalling and downloading HEM again, I made the restore. It took some time, and aftherwords My HUD options where as before. But I canīt find any of my HH. What could I be doing wrong?

Laur

Patvs
01-29-2012, 04:30 AM
clear filters (even though it appears no filters are selected)

Was the backup created using the same version of PostgreSQL, the backup was restored to?
Do you still have your archive folder with the original handhistory files? On which site(s) were these hands played?

Laur
01-29-2012, 04:37 AM
Did not help

No I think I had PostgreSQL 8.3 before i reinstalled my computer and now it is the latest 8.4xx

No do not have my original HH :-(

It was played at Everleaf (PIV)

Patvs
01-29-2012, 06:56 AM
Install PostgreSQL 8.3.x to the new computer and try restoring the backup again.
8.3--> is not compatible with 8.4

Laur
01-29-2012, 07:24 AM
I still do not work. It takes a long time to restore, and my setup in HUD, autoimportfolders and so on is ok...... but no HH og players :-(

Patvs
01-29-2012, 07:31 AM
What's the size of the backup file?

Do you have PostgreSQL installed to a non-default installl folder?

Laur
01-29-2012, 07:48 AM
600 mb

Hmmm it where it normally is C:/programms/PostgreSQL

Patvs
01-29-2012, 09:29 AM
Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer (http://www.holdemmanager.net/teamviewer) session.