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Saluupa
01-28-2012, 04:49 AM
Hey


When i want to replay a hand open hand replayer windows starting to pop up with the same hand 4-8 pop up randomly this started happening after latest update.

Gacil
01-28-2012, 05:55 PM
Hi,
Can you explain where you are opening the hand replayer from and exactly what happens please. Are you getting multiple replayer windows?

Thanks

Saluupa
01-28-2012, 07:04 PM
It happens everywhere where i open hands, when i double click on the hand to replay or right click and replay it just pops up like 5 replayer windows with same hand and it started happening with latest update...

Sarek
01-29-2012, 02:04 PM
Possibly this is related to mouse sensivity settings

Saluupa
01-29-2012, 02:15 PM
I don't think so......... If right click on hand and then click replay it still happens...

DogNamedBluff
01-29-2012, 08:05 PM
Please reproduce the issue, close HM2 and send the log file to hm2support@holdemmanager.com with a link to this thread.

Where is my log file?

XP: c:\documents and settings\{username}\application data\HoldemManager

Win7/Vista: c:\users\{username}\appdata\roaming\HoldemManager

Enable the option to see Hidden Files and Disable 'Hide protected operating system files': How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/) - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

Thank you.

Susanna1
06-27-2012, 10:28 AM
Has this been fixed? This happens to me too, it opens like 15 windows.

Patvs
06-27-2012, 06:30 PM
Update:
http://www.holdemmanager.com/Downloads/7046_Hm2AutoUpdate.exe

Susanna1
06-28-2012, 05:18 AM
I downloaded the update, which I now wish I hadn't, as every time I do it breaks the license code for HM2, so yet again I'm without a working version....sigh

Patvs
06-28-2012, 10:32 AM
Update: http://www.holdemmanager.com/Downloads/7053_Hm2AutoUpdate.exe

Susanna1
06-28-2012, 11:15 AM
I have managed to get the previous version installed again (after a fair amount of hassle) are you saying that the new link you have posted is not going to give me the same issue as the link you just posted above?

Ta Susanna

DogNamedBluff
06-29-2012, 09:19 AM
The link posted about is the latest build for public use.

Make sure to install on an administrator account and run as an administrator.

Please turn off User Account Control. Turn User Account Control on or off (http://windows.microsoft.com/en-us/windows-vista/Turn-User-Account-Control-on-or-off)

Add holdemmanager.exe, hudfuncapps.exe and postgres to the exceptions list in your firewall and antivirus.

Make sure that Windows is fully 100% up to date.

You need to make sure that this folder

7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -
http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support %3F