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DrawMaster
09-26-2009, 01:58 PM
Playing TitanPoker & WilliamHill, both not working anymore.

Just wondering if this problem is HEM related or my system.

Im using 1.09.34 HEM, and Vista and my system works fine in other sites like FT & PokerStars.

fozzy71
09-26-2009, 03:02 PM
No Importing, No HUD, or neither?


Have you tried the Table Finder for the HUD? Have you tried a new DB?


If no importing at all, Please www.7zip.org the hands and email them to fabio@holdemmanager.net, with a link to this thread, and your forum name.

DrawMaster
09-26-2009, 03:26 PM
Both...

Table manager lists tables, but table finder does not see any unattached tables.

But no HUD + no import.

fozzy71
09-26-2009, 03:35 PM
Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

DrawMaster
09-26-2009, 04:26 PM
1) What version of Holdem Manager are you using?
------------------------------------------------------------------
1.09.34
---------------------------------
2) a. What poker site are you playing?
------------------------------------------------------------------
Playing TitanPoker&WilliamHill both same problem
---------------------------------
b. Which type of game(s) are you playing?
------------------------------------------------------------------
NL sit'n'gos + NL holdem
---------------------------------
c. Have you clicked on the Start Auto Import button?
------------------------------------------------------------------
Yes
---------------------------------
3) Often times, it is one setting or one box that has not been selected that causes the problem. Please see our detailed FAQs on configuring H
------------------------------------------------------------------
Sorry but I really don't want to do this. Feels like I'm not doing anything else anymore but fixing HEM. It worked before, I havent changed anything, it does not work anymore.
---------------------------------
4) Check to see if the hand histories are showing up in the correct folder.
------------------------------------------------------------------
yep, they are there
C:\Poker\William Hill POKER CLUB\History\W2R122035842\Table
Setting in HEM
C:\Poker\William Hill POKER CLUB\History + subfolders
---------------------------------


4) If the hand histories are not showing ...

5) So by now you should have confirmed in answering each question that you have setup the folders correctly

Are the hands being imported into Holdem Manager?
------------------------------------------------------------------
Nope
---------------------------------
5a) If the hand histories show up in the auto import folders, but they're not importing into the database, please create a new database and try importing some hands to test if it's a corrupt database.
------------------------------------------------------------------
Forget it. My database works fine when playing FT or PokerStars

6) Have you tried the Table Finder and did it work?
------------------------------------------------------------------
Yep, it says "can't find any unattached tables"
---------------------------------

7) If you open the hand history files, are they written in English?
------------------------------------------------------------------
English they are
---------------------------------
8) Make sure UAC is disabled
------------------------------------------------------------------
It is.
---------------------------------
9) Please attach your holdemmanager.config
------------------------------------------------------------------

<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<setting name="ConnectionString">SERVER=10.0.0.25;PORT=5432;UID=postgres;PWD=postgr espass</setting>
<setting name="CurrentDatabase">HEM@Ubuntu</setting>
<setting name="CurrentReportFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True
</setting>
<setting name="CurrentSessionFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True
</setting>
<setting name="CurrentHandsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True
</setting>
<setting name="CurrentGraphsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,False
</setting>
<setting name="CurrentVsPlayerFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True
</setting>
<setting name="CurrentPreflopFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True
</setting>
<setting name="CurrentResultsFilter">IsTourney,IsTourney,EqualTo,false,True
PokerGameType,PokerGameType,In,0~1~2,True
</setting>
<setting name="CurrentPlayerID">7336</setting>
<setting name="DateRangeReport">Today</setting>
<setting name="DateRangeHands">Today</setting>
<setting name="DateRangeGraphs">AllHands</setting>
<setting name="DateRangePreflop">After,Sep 01, 2009 23:35:09</setting>
<setting name="DateRangeSession">AllHands</setting>
<setting name="DateRangevsPlayer">AllHands</setting>
<setting name="DateRangeResults">After,Sep 01, 2009 23:31:39</setting>
<setting name="LastReport">By Stakes</setting>
<setting name="AutoImportFolderList">C:\Program Files\Everest Poker\history,True,True,C:\HMArchive\EverestPoker
C:\Program Files\PokerStars\HandHistory,True,True,C:\HMArchiv e\PokerStars
C:\Program Files\Cake Poker\HandHistory,True,True,C:\HMArchive\CakePoker
C:\Program Files\Full Tilt Poker\HandHistory,True,True,C:\HMArchive\FullTiltP oker
C:\Poker Application\Absolute Poker\HandHistory,True,True,C:\HMArchive\AbsoluteP oker
C:\Program Files\Parbet.com Poker\log,True,True,C:\HMArchive\Parbet
C:\Poker\Titan Poker\History,True,True,C:\HMArchive\TitanPoker
C:\Poker\Expekt Poker\History,True,True,C:\HMArchive\ExpektPoker
C:\Program Files\B2BPOKER\MartinsPoker\HandHistory,True,True, C:\HMArchive\MartinsPoker
C:\Microgaming\Poker\UnibetpokerMPP,True,True,C:\H MArchive\Unibet
C:\HMArchive\HHConverter,True,True,C:\HMArchive\Po kerHeaven
C:\Program Files\InterPoker\log,True,True,C:\HMArchive\InterP oker
C:\Poker\MansionPoker\History,True,True,C:\HMArchi ve\MansionPoker
C:\Poker\CDPoker\History\CPR65799292,True,True,C:\ HMArchive\CDPoker
C:\Microgaming\Poker\CarlosPokerMPP,False,True,C:\ HMArchive\CarlosPoker
C:\Microgaming\Poker\BetOnBetMPP,False,True,C:\HMA rchive\BetOnBet
C:\Program Files\B2BPOKER\NoiQpoker\HandHistory,True,True,C:\ HMArchive\NoiQPoker
C:\Poker\PropagandaPoker\History,True,True,C:\HMAr chive\PropagandaPoker
C:\Poker\William Hill POKER CLUB\History,True,True,C:\HMArchive\WilliamHill
C:\Program Files\B2BPOKER\24hPoker\HandHistory,True,True,C:\H MArchive\24hPoker
C:\Users\MKe\AppData\Local\P5\RedKings\handhistory ,True,True,C:\HMArchive\RedKings
</setting>
<setting name="LastArchiveFolder">C:\HMArchive\RedKings</setting>
<setting name="LastImportFolder">C:\HMArchive\HHConverter\</setting>
<setting name="LastImportFileFolder">C:\Program Files\RVG Software\Holdem Manager\HandHistoryExport_2009DB</setting>
<setting name="LastOmahaFilter"></setting>
<setting name="MinimizeToSystemTray">False</setting>
<setting name="PlayerNumberFilter">2:2,10
3:2,10
4:2,10
5:2,10
6:2,10
7:2,10
8:2,10
9:2,10
10:2,10</setting>
<setting name="InsertStandardizedHandHistory">False</setting>
<setting name="ObservedHandHistorySettings">ALL,3,False,True,6,False,True,3,600,False,True,6,6 00,False,True</setting>
<setting name="AutoApplyFilterChangesToAllTabs">False</setting>
<setting name="AutoImportHelpShown">True</setting>
<setting name="AutoImportTimerDuration">5</setting>
<setting name="HUDDateFilter">12</setting>
<setting name="GroupImportArchiveByDay">True</setting>
<setting name="SessionTimeoutDuration">30</setting>
<setting name="HUDIncludeOtherLimits">True</setting>
<setting name="WilliamHillAlternateDateFormat">True</setting>
<setting name="LaunchHUDWithAutoImport">True</setting>
<setting name="DisableHUDStatsWhenNoHero">True</setting>
<setting name="HeroPlayerIDs">4049,1271,236,4079,4,5608</setting>
<setting name="GraphShowdownWinnings">False,Blue,1,Solid</setting>
<setting name="GraphWinnings">True,DarkGreen,2,Solid</setting>
<setting name="UseGraphicalCards">False</setting>
<setting name="GraphAllInEv">True,DarkGreen,1,Dash</setting>
<setting name="GraphNonShowdownWinnings">False,Red,1,Solid</setting>
<setting name="GraphRakeback">False,DarkBlue,1,Solid</setting>
<setting name="AutoRefreshCurrentTabDuration">0</setting>
<setting name="AutoCloseTableManager">True</setting>
<setting name="AutoRefreshReportsOnChange">True</setting>
<setting name="LogDatabaseCommands">False</setting>
<setting name="SolidGraph">False</setting>
<setting name="ShowWinningRowColors">True</setting>
<setting name="CheckForUpdates">True</setting>
<setting name="PlayerSummaryView">Cash,NL|PL|LIM,Trny: BB40,2,10,06/06/2008,01/01/2020,100,0,100,True,Default Stats</setting>
<setting name="HoldemManagerPosition">Minimized,155,-12,1164,793</setting>
<setting name="OngameDBDelay">15</setting>
<setting name="HandsSectionFields">HandTimeStamp,StakesBlinds,HoleCards,PreflopPlayer Action,FlopCards,FlopPlayerAction,TurnCard,TurnPla yerAction,RiverCard,RiverPlayerAction,NetAmountWon ,NetBBsWon,EVDifference,ICMDifference,PositionType ,PreflopActionFaced,PreflopVPIPPFR,AllInStreet,EVE quity,WinnerName,WinnerCards,WinnerWon</setting>
<setting name="ReplayerSettings">3,True,False,False,True</setting>
<setting name="AutoRateSelectSettings">1,0,0</setting>
<setting name="SeatingSetting">0</setting>
<setting name="ReplayerSkinToUse">Default Skin</setting>
<setting name="MyDayStartsAt">0:00:00</setting>
<setting name="HandRangeSettings">0,True,True</setting>
<setting name="DailyCompiledStats">True</setting>
<setting name="PromptsShown">WinnerDetailsInHands,</setting>
<setting name="HiddenTabs">TabGetItFreeTabScannerTabSpecialOffers</setting>
<setting name="ArchiveHandTime">15</setting>
<setting name="SelectedPokerGameTypeIndex">4</setting>
<setting name="DefaultTourneyTotalBuyin">11</setting>
<setting name="DefaultTourneyRake">1</setting>
<setting name="EnableAutoRate">True</setting>
<setting name="EnableAutoRateInReplayer">True</setting>
<setting name="VsPlayerMinBBs">20</setting>
<setting name="TourneyResultSettings">0,10000,2,40000,0,0,0,3</setting>
</configuration>
---------------------------------

DrawMaster
09-26-2009, 04:38 PM
http://img410.imageshack.us/img410/2232/hemproblem.th.jpg (http://img410.imageshack.us/i/hemproblem.jpg/)

fabio
09-26-2009, 08:02 PM
In your HoldemManager.config, change the following:



From <setting name="WilliamHillAlternateDateFormat">True</setting>
to <setting name="WilliamHillAlternateDateFormat">False</setting>

DrawMaster
09-27-2009, 06:55 AM
WTF!

About month ago I was guided to do the opposite, and it fixed WilliamHill then.

http://www.holdemmanager.net/forum/showthread.php?t=16022

Now I switched it back to False and it fixed WilliamHill again.

But then... DOUBLE WTF!

It seems that it fixed TitanPoker aswell?

netsrak
09-27-2009, 07:40 AM
New skin - new adventures :)

atom77
09-27-2009, 08:32 AM
i have the same problem as the user above, HUD is not showing while playing on WHill and Mansion, i also havenīt changed anything so i think the problem is somwhere in my holdemmanager.config file
i also changed that WilliamHillAlternateDateFormat from true to False
as you advised but it still dont work
so could you please check my holdemmanager.config file and find out what is wrong? thanks
...and i forgot to say - HEM is reporting import errors

netsrak
09-27-2009, 10:01 AM
Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

atom77
09-27-2009, 03:07 PM
1) What version of Holdem Manager are you using?
------------------------------------------------------------------
the latest beta version
---------------------------------
2) a. What poker site are you playing?
------------------------------------------------------------------
Playing MansionPoker&WilliamHill both same problem
---------------------------------
b. Which type of game(s) are you playing?
------------------------------------------------------------------
NL Holdem Cash games
---------------------------------
c. Have you clicked on the Start Auto Import button?
------------------------------------------------------------------
Yes
---------------------------------
3) Often times, it is one setting or one box that has not been selected that causes the problem. Please see our detailed FAQs on configuring H
------------------------------------------------------------------

Iīve got right settings, I havenīt changed anything....it doesnt work since WH changed the skin
---------------------------------
4) Check to see if the hand histories are showing up in the correct folder.
------------------------------------------------------------------
yep, they are there
C:\Poker\William Hill POKER CLUB\History\W2R119374952\Table
Setting in HEM
C:\Poker\William Hill POKER CLUB\History + subfolders
---------------------------------


5) So by now you should have confirmed in answering each question that you have setup the folders correctly

Are the hands being imported into Holdem Manager?
------------------------------------------------------------------
No
---------------------------------

6) Have you tried the Table Finder and did it work?
------------------------------------------------------------------
Yep, it says "can't find any unattached tables"
---------------------------------

7) If you open the hand history files, are they written in English?
------------------------------------------------------------------
yes
---------------------------------
8) Make sure UAC is disabled
------------------------------------------------------------------
I dont have Vista
---------------------------------
9) Please attach your holdemmanager.config
------------------------------------------------------------------
I did so in my last post

fozzy71
09-27-2009, 03:51 PM
Please www.7zip.org the hands and email them to fabio@holdemmanager.net, with a link to this thread, and your forum name.

Please CC me on the email also - fozzy@holdemmanager.net