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smart
09-25-2009, 02:18 AM
Hi,
My Name is Mike. I just downloaded and installed Holdem Manager and Postgresql (I installed Postgresql first as per the website's recomendation).There is an icon on the desktop for "Holdem Manager" , and another Icon for "Holdem Manager Hud." But when I click the Holdem Manager icon, i get a message box entitled "Microsoft Windows" that says: "Holdem Manager has stopped working".

Here is the error log:Description:
Stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: HoldemManager.exe
Application Version: 1.8.0.0
Application Timestamp: 00000038
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: e0434f4d
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 1033



Aslo when I click the Holdem Manager Hud icon, I get a message that the application has failed because "mousehook.dll" was not found. It suggested re-installing the application, but I did that, and still got the same problem.

If you would, please advise.

Thank you very much in advance.

Regards,
Mike Rozakis

netsrak
09-25-2009, 05:29 AM
*Please make sure your Windows Auto Update is fully updated.
*Make sure you have Microsoft .Net Framework 3.5 SP1 installed.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*Please make sure you have the 1.09 beta 34 patch from the link in my signature.