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ksiedzulek
09-23-2009, 09:05 AM
hi,

I am new with poker software so I've problem with configuration:/ My holdem menager import files but not hands-photo should explain what I mean(there is 0 value next to 'Hands imported')


...and when I play on full tilt holdem table menager see my tables but after I chose I chose Table>table finder HM this message appeard:

"I can not find any unattached hands. PLease wait until the manager has imported some"

netsrak
09-23-2009, 09:35 AM
Please make sure you have the 1.09 beta 34 patch from the link in my signature.
And check the configuration for FTP: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=142

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

ksiedzulek
09-23-2009, 11:10 AM
hi, here are my answers

1) What version of Holdem Manager are you using? trial 1.09 beta 34

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? full tilt

2a) Have you clicked the Start Auto Import Button? Yes

3) Have you the settings exactly as per the FAQ for your site? Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? yes, D:\Program Files\Full Tilt Poker\HandHistory\ksiedzulek

5) Are the hands being imported into Holdem Manager?NO

5a) Do they import if you create a new database?No

6) Have You Tried the Table Finder and did it work?yes

7) If you open the HH are they written in English?yes

8) If your using Vista have you UAC disabled?yes

9) Have you attached the holdemmanager.config file?yes

I have mentioned here:http://www.holdemmanager.net/forum/showthread.php?t=18155 that 'files are imported but hands not

netsrak
09-23-2009, 02:34 PM
Hi, i merged the threads...

Please change the configuration of your archive folder, it should not be in the FTP folder, use d:\hmarchive for example.

And please crosscheck again that your handhistory files are really in english language (its a setting in the ftp client).
If you are playing SnGs/MTTs its important that the complete FTP client is in english.

ksiedzulek
09-23-2009, 05:00 PM
have U another ideas? I've changed archive folder and checked language...problem still exist:/

fozzy71
09-24-2009, 02:19 AM
Please www.7zip.org the hands and email them to me at fozzy@holdemmanager.net, with a link to this thread.

Attach your new config file.

ksiedzulek
09-24-2009, 09:25 AM
ok, I'll send you mail, but before I do that I have question....could be the reason of my problem that I play on virtual money?

netsrak
09-24-2009, 09:56 AM
OMG, we forgot to ask it. Shame on Fozzy and me.

Sorry but HM doesnt support play money tables.

ksiedzulek
09-25-2009, 04:32 AM
ok, so I think we have solved problem:) ..its a pity:/, I thought that trial version is to check possibility of HM before buying and playing real money:)

thx for your patience. I'll register HM and if I have problem I let you know:)