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View Full Version : Reverted to Trial Version?



HPCBuzz
09-22-2009, 05:45 PM
Hi

My full copy of HEM has suddenly started telling me its a trial version again? Is there an update or something I need to upload? I think I must be missing something obvious :)

HPCBuzz
09-22-2009, 06:14 PM
Also I have just updated to latest beta and rebooted - still same problem, my fully paid version still says trial and I cant run HEM.

fozzy71
09-22-2009, 09:06 PM
Re-register it and/or enter your serial number again.

*Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/

*If you have any problems with either of the above, please email your details to sales@holdemmanager.net to have him reset your code.

HPCBuzz
09-23-2009, 05:13 PM
I cant get anything to work, so have sent mail to the sales email as suggested.

fozzy71
09-24-2009, 12:46 PM
Can you please attach to the thread, or email to me, the \holdem manager\logs\reg.log file.

fozzy@holdemmanager.net

HPCBuzz
09-24-2009, 06:24 PM
Can you please attach to the thread, or email to me, the \holdem manager\logs\reg.log file.

fozzy@holdemmanager.net

I just got mail from sales and re-registered, it seems to have fixed the problem. Thanks for the help.