View Full Version : Help With New Install

09-21-2009, 08:23 PM
I just downloaded HEM to a new laptop with Vista 64bit. (Already wishing I had shelled out the extra money for XP) I cannot get pokerstars HHs to import. (Haven't tried any other sites yet) I have tried everything I could find in this forum and others. Nothing works. Vista doesn't show the default file as a hidden file, but HEM cannot find it. Tried to make a new folder, Pstars will not let me enter the address of the new folder as the destination. I am about to lose it. Please help.

09-21-2009, 09:50 PM
Turn on the Stars Instant HH option to save Hands and it will create the folder.

If you can't see it, turn off the windows option that is hiding that directory. http://www.bleepingcomputer.com/tutorials/tutorial62.html

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afm....aspx?faqid=73 and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

Otherwise you should be able to make a folder somewhere like C:\pokerhands and then use the pokerstars option to 'Change Folder'.

09-22-2009, 08:14 PM
Thanks so much. It's working.