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View Full Version : Got my serial code, but its not working?



hardluck
09-21-2009, 06:51 PM
So, I've been using trial version couple days now just to make sure that hem is working.

Now I paid for serial code for omaha pro to get it all working before trial ends.

Now when I try to register and when it asks for code and I put it in there correctly, it just says: "This serial number is not valid or has not yet been used"

So whats wrong with that? Or is it impossible to just register it on trail version and it needs new download and installion? and if so, how I will make sure I dont lose my data from trial version then?

fozzy71
09-21-2009, 09:43 PM
*Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/
*If you have any problems with the above, and need to have someone else reset your code, please email your details to sales@holdemmanager.net.


For backing up your HM preferences and hands in general, you should be backing up your \HMArchive which contains your original processed hands. I also recommend you backup your entire \holdem manager folder and occasionally export your DB to text files and make .backups of the postgresql database.


All of these things are explained in detail in our FAQs. If you have anymore questions about anything please ask.

http://www.holdemmanager.net/faq/afmmain.aspx