PDA

View Full Version : Cant get started!



deagledan
09-03-2008, 02:17 PM
Hello,

when i open HEM i wants to connect to my database. I cant remember my username and pw, and I reinstalled as stated in ( http://208.109.95.123/forum/showthread.php?t=302 ). Now when I install postgreSQL it username is just postgre and no PW. I tried this at HEM, and that didnt work. Then i tried to make a new username and PW in postgreSQL, then it just said "username doesnt excist". How do i get started? :confused:

Best regards

morny
09-03-2008, 02:20 PM
When you click connect it and the password is incorrect HM will ask do you want it to configure any username and password to work. Please say yes to this and then it should connect the next time.

deagledan
09-03-2008, 02:25 PM
"a connection to postgresql could not be made. would you like HEM to start the service?"

I type "Yes"

then it says:

"sorry, HEM was unable to start the service"

I pres ok, then it says:

"HEM har started the service, please try again"

I try again, and the same thing happes - endless.

morny
09-03-2008, 02:34 PM
That message is not to do with your password. You need to restart the postgreSQL service: Follow the instructions here to restart it http://208.109.95.123/faq/?f=34 and if you get the following message when you try to restart it then please try this:


The postgreSQL Database service started then stopped..........

http://208.109.95.123/faq/?f=153

However this is a problem some people experience that we havent been able to solve yet and the majority solve it by tinkering with there firewall or antivirus but a small % cant solve the problem. I would suggest if all of the above dont work to visit the postgreSQL forum and posting your problem to see if they have some alternative solutions

deagledan
09-03-2008, 03:25 PM
when i try to install postgresql it wouldnt install as a service, it says unknow username or wrongpassword, and I havnt edited anything. Username: postgre and no password.

deagledan
09-03-2008, 04:04 PM
Can someone please help?? Its very pi**ing me off :mad:

I cant find PostgreSQL under services!

morny
09-03-2008, 04:49 PM
When you said you were trying to connect to the HM database i presumed you already had PostgreSQL installed.

Go to control panel and add remove programs and uninstall postgreSQL then install it again and when you get to a screen where you dont know what to do post the screenshot.