View Full Version : HEM wont start up

09-21-2009, 01:19 AM
Earlier today was working and until my last session.

I started up HEM to import my last session and this error occured:
an error occurred while reading the config//holdemmanager.config file:root element is missing
It says its going to create a new file then it says it cant and closes out.

I have d/led and installed the new patch and it still wont load up.

Im using vista


09-21-2009, 04:00 AM
Reboot your computer.
Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

09-21-2009, 12:35 PM
Im sorry but im pretty bad with computers.
I cannot locate the holdem manager install files, they arent with the rest of the program files can you tell me where they should be located?

09-21-2009, 01:13 PM
Sth. like c:\program files\rvg software\holdemmanager.

To check it right click on the shortcut -> Properties and look for the path.

09-21-2009, 01:25 PM
thank you