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jgraftieaux
09-19-2009, 06:11 PM
Hello to all.
I have a problem with HM, I do not arrive to configure my player name that I use to play (I play on only one site and I do not have therefore to use of aka), I would like therefore to know how to enter his pseudo.
Thank you! :)

fozzy71
09-19-2009, 09:33 PM
Click the 'Change' button (not the drop down arrow on the right edge of the button).

If you are talking about an alias for multiple sites - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=35

jgraftieaux
09-20-2009, 07:25 AM
While I wanted to launch HM this morning, I had these error messages (that I had not yesterday) : "The following error occurred when trying à open the database: connection establishment timeout. increase timeout worth in connectionstring" then "HM hectares determined that you are running Microsoft vista. in order à have HM run well you should to wear access control in your control panel - to wear section. this i's needed in order à propoerly install postgre". I thought to have installed postgre correctly since yesterday, when I clicked on "car start imports" I see hands that imported themselves. Now, with these error messages, HM does not open. :(((

fozzy71
09-20-2009, 09:34 AM
Please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.


Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


*Please make sure your Windows Auto Update is fully updated.
*Make sure you have Microsoft .Net Framework 3.5 SP1 installed.


If that doesn't help at all we may want to schedule a remote support session to assist you.

jgraftieaux
09-20-2009, 12:00 PM
This is of worse one in worse! I deinstalled HM and postgre and while resettling postgre, I was obliged to shoot puts it "to install as service". I want well additional assistance please.
I must download team viewer this is that?

netsrak
09-20-2009, 12:45 PM
Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer (http://www.teamviewer.com) session.

fozzy71
09-20-2009, 01:11 PM
Please email fabio@holdemmanager.net, with a link to this thread, and your forum name, so you can schedule a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version.