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EmP
09-16-2009, 10:06 PM
Hello, new here:

I installed at the end of april v1.07
everything worked fine in my test

now I go back to use it 4 months later and i see nothing but
error counts during import (P*),
& wrong file counts doing manual imports,
auto import not working...
and I only see the test cash game history from back in april & may and no new hands show up.

I bought the program becuase it worked right out of the gate.
What the heck happend.
Windows updates etc ?
Do I need to re-install?
Dont see any real "trouble shooting" anywhere.
:confused:

senorsexy
09-16-2009, 11:05 PM
same here brotha.. worked a couple months ago and now i get the errors.. ive tried reinstalling but didnt help. if u figured it out please help a brotha out! loosefer88@yahoo.com thanks

fozzy71
09-17-2009, 03:58 AM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

EmP
09-17-2009, 08:57 AM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

I saw your notice about the update after posting this and installed it.
I briefly ran a test but was too punchy to get very involved ---will recheck all tonite and the rest of your suggestions.
Then give you more detailed feedback.

Thanks for the quick response.