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dyranasaurus
09-16-2009, 09:01 PM
I've been using HEM for about a year and it's been great so far. However since I got to Europe a few weeks ago it's stopped working completely. When I bring up the client it just says Importing... and doesn't do anything. It used to say "Importer Initializing" or something like that. It won't even import hands from folders where I know there are hands using "Import from Folder".

I have the latest beta update and just tried uninstalling and reinstalling everything and still nothing. Please help.

dyranasaurus
09-16-2009, 11:11 PM
okay fixed the big problem with UAC settings. But now my hands are importing from FTP only. I am using the same folders as before but now for stars every hand imported is an import error and the HUD does not appear. Anyone?

fozzy71
09-17-2009, 03:57 AM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174