moon7777
09-16-2009, 05:45 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?Yes, I have updated to the latest beta
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?Pokertars
2a) Have you clicked the Start Auto Import Button?yes
3) Have you the settings exactly as per the FAQ for your site?yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?no they are not showing up
5) Are the hands being imported into Holdem Manager?no
5a) Do they import if you create a new database?have not tried, dont know how
6) Have You Tried the Table Finder and did it work?no
7) If you open the HH are they written in English?yes
8) If your using Vista have you UAC disabled?dont have vista
9) Have you attached the holdemmanager.config file?
no, how do you do it
all these questions, need a better way to help, probably could correct this with a online chat or phone call, I have been using this for a year, and now it doesnt work.
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?Pokertars
2a) Have you clicked the Start Auto Import Button?yes
3) Have you the settings exactly as per the FAQ for your site?yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?no they are not showing up
5) Are the hands being imported into Holdem Manager?no
5a) Do they import if you create a new database?have not tried, dont know how
6) Have You Tried the Table Finder and did it work?no
7) If you open the HH are they written in English?yes
8) If your using Vista have you UAC disabled?dont have vista
9) Have you attached the holdemmanager.config file?
no, how do you do it
all these questions, need a better way to help, probably could correct this with a online chat or phone call, I have been using this for a year, and now it doesnt work.