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mi77
09-16-2009, 12:54 PM
I cant get any information at HM tourney tab with my ongame nick.

-Hud works fine and HM is importing hands.
-I can see my nick tournament stats at players tab
-I have re-installed both. Betsson client and HM (latest hm version)
-I can see information at tourney tab from every other site, only ongame is the problem.

Sorry about my bad english.

netsrak
09-16-2009, 01:42 PM
Latest HM Beta?

English Pokerclient?
English Handhistories?
Does it work with table finder? http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

mi77
09-16-2009, 02:22 PM
-1.09 beta 32
-I have both: client and hh in english
-hud is working just fine

Problem is that I cant see my played hands or any statistics at holdemmanager tourney tab (such as results, reports, preflop cards, stats etc.etc.)

Hands just arent there at all. autoimport and hud works fine, but HM doesnt recognize that i have played any tournament hand.

When I go to players tab. it shows my stats of tournaments I played. (hands/vpip/pfr/etc.)

Like those hands were invicible??

Problem is only at ongame tournaments. At cash games and other sites (party, ipoker, pacific) everythin works

netsrak
09-16-2009, 03:53 PM
Please try with a new database as a test: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

mi77
09-16-2009, 04:27 PM
-I have new database now, but problem stays.

-No errors or problems importing ongame tournament hh:s(auto or manually).Everything seems to work fine, but still cant get those hands or information visible. I really dont understand this.

-I also checked, that i dont have any filters on.

mi77
09-16-2009, 07:28 PM
It also works fine and shows all stats and hands from sitn go tournaments (single table and multitable). So only scheduled mtt tournaments are not working.

Does HM support ongame scheduled mtt tournaments at all or am I doing something wrong?

netsrak
09-17-2009, 04:08 AM
I think it should. Please mail the original handhistories of such a tourney with a link to this thread and some comments to support@holdemmanager.net so that we can figure it out.

hemuser
09-17-2009, 12:46 PM
I am experiencing the exact same problem with OnGame MTTs.

Rvg72
09-17-2009, 08:39 PM
Should be fixed in beta 33 which will be out tonight. Ongame have been changing the structure of their tourney identifier. Normally it is something like:

(TOURNAMENT: S-440-83)

But I have seen O- and R- for the letter portion today. Not sure if there is a complete list but as of beta 33 it supports "S-","O-", and "R-"

Roy

mi77
09-17-2009, 08:44 PM
Thanks.

Guenthi
09-18-2009, 02:07 PM
Should be fixed in beta 33 which will be out tonight. Ongame have been changing the structure of their tourney identifier. Normally it is something like:

(TOURNAMENT: S-440-83)

But I have seen O- and R- for the letter portion today. Not sure if there is a complete list but as of beta 33 it supports "S-","O-", and "R-"

Roy

Is there a particular reason why you limit the tournament IDs to these letters? When Ongame starts to use T-, X- or any other letter there will be the same problem again. Why don't you just take the string as it is, no matter what's the first letter?

Samuel
01-28-2010, 03:31 PM
Sorry for bumping but i have the same problem and i have the latest beta version :confused: CC shows all i want and tournaments stats are is in the database but it shows no stat when i play?

fozzy71
01-28-2010, 10:59 PM
Please start a new thread and detail your problems.

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://faq.holdemmanager.com/questions/60/Configuring+Table+Finder+to+Show+HUD+

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questions/48/My+HUD+Doesn't+Work