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derders
01-16-2012, 02:59 AM
just purchased premium holdem edition and crashes here and there

1. sync notes with stars
C:\Program Files (x86)\PokerStars\notes.USERNAME.xml

ERROR!
This software has encountered an error:

Der Objektverweis wurde nicht auf eine Objektinstanz


2. Create new notedefinition

ERROR!
This software has encountered an error:

Ein Aufrufziel hat einen Ausnahmefehler verursacht.


3. creating notes from unprocessed hands

set filter(to test because I have a 9mio. hands db) - nov.-dez - limits - stars (set all correct)


Finished: Notes added 0

and a exclamation mark with 12 errors (all the same)
(display data: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.


4. definition digest

added 6 definitions and back to front page - clicked on perform pending actions

ERROR!
This software has encountered an error:

Der Objektverweis wurde nicht auf eine Objektinstanz


what is wrong?

nilaynilay
01-16-2012, 10:58 AM
We got your logs on email. This will be looked into.

derders
01-16-2012, 02:37 PM
would be nice to have some quick help

must be a NC problem HEM2 works great and my system is up-to-date

derders
01-17-2012, 09:52 PM
ähhm hello? waiting for your help here

nilaynilay
01-17-2012, 10:27 PM
Your logs were forwarded to Sreti. I will check back with him. We are dealing with a major and urgent bug right now and that could be the reason its a bit delayed.

what was the email you sent the logs from?

nilaynilay
01-17-2012, 10:32 PM
Also can you please try with the latest version:
http://videos.holdemmanager.com/HMBuilds/HoldemManager2Setup.exe

derders
01-18-2012, 01:32 AM
latest version doesn´t fix my problems
email addy sent per pm

nilaynilay
01-18-2012, 01:54 AM
pm replied

derders
01-19-2012, 08:35 AM
thanks to nilaynilay who helped me to fix this problem with a team viewer session

had to delete some notecaddy .xml(s) (config files)