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targus
09-15-2009, 10:04 AM
hello, i would lilke to ask, my HUD doesnt show on bwin, it is importing hands everything i can see hands in HEM a can see my statistics and sessions but i can not see HUD can somebody help me please, thank you

fozzy71
09-15-2009, 10:38 AM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

targus
10-10-2009, 11:06 AM
hello, im sending to you screen shots but it writes failed, i clicked manage attachments browse and upload and it writes failed . if i click on hand in HEM i can see HUD in holdem replayer but i dont see HUD at the tables if i play. any other choices please,

fozzy71
10-10-2009, 01:19 PM
Please answer the questions that I linked: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Then send the holdemmanager.config file and screen shots as attachments to my email fozzy@holdemmanager.net, with a link to this thread.