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View Full Version : HUD problem on Goal Win



RAIDEN NORRIS
09-15-2009, 09:03 AM
hi,

long story short

I have 1.09 30b and everything worked fine till' few days ago

but now my HUD is NOT working, table manager finds the tables I play on but every value is here 0 (0 players, 0 avg pot...) AND my poker client (Goal Win - ongame) closes like 30-60sec. after I open it.

the only recent changes I made were updating ADOBE AIR to 1.5.2 and updating ADOBE FLASH PLAYER to 10.0.32.18

I tryed to re-install both AIR and FLASH but didnt work out, I solved the problem by uninstalling both two programs (which is ofc. temporary solution, tho Im not sure how Goal Win is able to work without flash player - and didnt reboot yet)

netsrak
09-15-2009, 09:53 AM
I dont know about any issue with this. You could try the latest Beta: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Or you try a fresh reinstallation of HM 1.08.04 and then updating again.

Please come back if you need further help.

fozzy71
09-15-2009, 10:31 AM
I just setup a support customer on GoalWin yesterday. There werent any issues with importing or the HUD once everything was setup properly.


*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.