PDA

View Full Version : FT: importing hands, but no hud!



atomick
09-15-2009, 06:02 AM
Everything is in the title.
I have the latest beta; hands are importing into HM, but the HUD is not working !

an idea pls? :confused:

PS: I tried with RealTime Hud and the problem is the same with the hud

netsrak
09-15-2009, 09:40 AM
Please make sure you are really using the latest Beta 1.09.32 (see the title of the HM window)

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

Check the handhistory settings in the ftp client.
Delete all files in the ftp handhistory folder or move them to a different folder.

Reboot your computer.


If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

atomick
09-15-2009, 10:54 AM
Thank you. I checked everything

this is my config: look, the HH are imported, but the hud is not working :confused:

http://img19.imageshack.us/img19/6333/configlx.jpg

any other idea?
thanks

netsrak
09-15-2009, 12:08 PM
If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73


If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please answer the questions

fozzy71
09-15-2009, 03:04 PM
Please update to the latest beta 32a also - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

atomick
09-16-2009, 04:30 AM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1.09 beta 32

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
FT and PTY problem on both

2a) Have you clicked the Start Auto Import Button?
Yes

3) Have you the settings exactly as per the FAQ for your site?
yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
it's ok

5) Are the hands being imported into Holdem Manager?
yes!

5a) Do they import if you create a new database?
I didnt tried

6) Have You Tried the Table Finder and did it work?
It is working

7) If you open the HH are they written in English?
yes

8) If your using Vista have you UAC disabled?
yes

9) Have you attached the holdemmanager.config file?

netsrak
09-16-2009, 08:07 AM
The attached file is sth. executable not the holdemmanager.config file.

Please try for a test with a new database: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146

atomick
09-16-2009, 08:22 AM
The new database does not work.

edit : Ok i found the config file. I rename it in Hem2

thanks

netsrak
09-16-2009, 09:05 AM
Looks good for me.

Please email fozzy@holdemmanager.net with a link to this thread and your forum name, so you can schedule a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version.

atomick
09-16-2009, 09:23 AM
done !
wanting for instruction ;)