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View Full Version : Import from folder work fine, but auto import doesn´t - NoiQ hands



nep808
09-14-2009, 07:17 PM
So... I just installed HEM. Configured both, import from folder and auto import folders. Auto import only gives me the "auto update did not find any new files... Trying again in 5 seconds..."

I select the same exact folder in "import from folder" and it imports all the files with no problem. Only strange thing is that it says vpip 100, pfr 74. lol.

I need some help as this problem is keeping me from being abble to use the hud.

thanks

fozzy71
09-14-2009, 07:31 PM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


To get all your missed hands imported

1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.

nep808
09-14-2009, 09:08 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
trial 1.09 beta 30b
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
only play at NoiQ
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
FAQ doesn´t talk about NoiQ
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
yes, C:\Archivos de programa\B2BPOKER\NoiQpoker\HandHistory\in da house
5) Are the hands being imported into Holdem Manager?
only when using import from folder, not when auto importing
5a) Do they import if you create a new database?
same thing
6) Have You Tried the Table Finder and did it work?
I dont know whats that, I tried table scanner bur didn´t find NoiQ there
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
xp
9) Have you attached the holdemmanager.config file?
yes

nep808
09-14-2009, 09:18 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

trial 1.09 beta 30b

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
only play at NioQ

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
FAQ doesn´t include my site

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
yes, c:\archivos de programa\B2BPOKER\NoiQpoker\HandHistory\in da house

5) Are the hands being imported into Holdem Manager?
only when I use the "import from folder" option, no hands imported on autoimport

6) Have You Tried the Table Finder and did it work?
I dont know how to do that. Is it the table scaner? It seems like it doenst work with NoiQ


7) If you open the HH are they written in English?
yes

8) If your using Vista have you UAC disabled?
using win xp

9) Have you attached the holdemmanager.config file?
yes

fozzy71
09-15-2009, 03:51 AM
Please update to the latest beta 32 - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.


If that does not help, Please email me at fozzy@holdemmanager.net so we can schedule a Teamviewer session. Download the www.Teamviewer.com Quick Support Module. It does not need to be installed, as it can run directly from your Desktop/Directory. Please let me know what time zone you are in and what time/days are convenient for you.

jknostra
09-21-2009, 04:53 PM
Hello Fozzy,

I am now playing at NOIQ and dont find instructions how to connect it with the holdem Manager.

Can you help pls.

Thank you
jknostra

jknostra
09-21-2009, 04:58 PM
Sry did find it under "entraction network".

jknostra
09-24-2009, 02:49 PM
Hi Fozzy,

now I could connect NoiQ with HE-Manager. The files are imported automatically but there is no hud.

Did I forgot something?

Thx & regards
jknostra

netsrak
09-24-2009, 03:04 PM
Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

fozzy71
09-24-2009, 06:18 PM
...... The files are imported automatically but there is no hud.

.......

If you are still not getting HUD with beta 34, please answer the questions again and attach your config file, and:

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.