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TheDuke
01-15-2012, 12:07 PM
Hi,

I've played around 1000 hands on Stars this morning. The "overall" report in HEM1 shows only 660 hands. Besides the "Winnings" are wrong either. While playing at the tables the value of "Winnings" is correct in the hud.

What about that?

Regards,
Andreas

Bartenstadt
01-15-2012, 12:29 PM
Same here, but Entraction network.

Patvs
01-16-2012, 01:32 AM
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States), clear filters (even though it appears no filters are selected)

TheDuke
01-17-2012, 04:54 PM
To check, I created a new database and imported my today's hands. No import errors and stats were correctly. When reimporting those hands in my actual database, the import generated 100% duplicates but still the stats were not correct. In both cases I'm refering to the "Overall" report using the "today" filter.

Patvs
01-17-2012, 06:16 PM
Then reimport all your hands into the new database.
Run a import from folder on your C:/HMArchive archive folder in the new database.

TheDuke
01-18-2012, 04:09 AM
No, I don't want to reimport - I want to know what is causing the problem!
When reimporting I would lose all my notes.

Patvs
01-18-2012, 04:24 AM
Export your notes from the old database: options--> export notes.

Then reimport them into the new database AFTER you've reimported the handhistories.

TheDuke
01-19-2012, 07:24 AM
Thank you!
But so you have any idea what is the root cause of that issue?

netsrak
01-19-2012, 09:22 AM
Probably a corruption of your original database. You should do regular database backups in the future:
http://faq.holdemmanager.com/questions/72/Backup+%26+Restore+Database