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View Full Version : HUD stats do not come up anymore



bwv999
09-14-2009, 06:26 PM
Hi,

I am now having a error when I launch the table manager. It gives the following message:

Exception thrown in destructor (f:dd\vctools\vc7libs\ship\atlmfc\src\mfc\filecore .cpp:111) an unnamed file was not found

Now, the HUD stats don't come up. I tried to re-install but it wouldn't re-install, it says it can't overwrite the HEM main file along with a dll.

I am running XP on a laptop.

Peter

fozzy71
09-14-2009, 08:12 PM
Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, add exceptions or uninstall it completely temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


1) Clear your web cache, and download the beta update again, with another browser if possible.

http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.


2) Right-Click > Save Link As to save it to a different folder.
3) Reboot, and run the installer first thing.
4) Make sure the update is installing to the proper \holdem manager folder


Exception thrown in destructor (f:dd\vctools\vc7libs\ship\atlmfc\src\mfc\filecore .cpp:111) an unnamed file was not found


That's a known issue were working on, to avoid it in the meantime dont leave HM running when your finished with it, updating to this version and rebooting http://www.holdemmanager.com/downloads/HmUpdate.exe should solve the problem and then follow the above advice to limit the problem returning.

fozzy71
09-14-2009, 08:13 PM
If you are still having problems or cant get something working, the next step would be clean reinstall of HM.


If you need the instructions:


Before you uninstall HM:

I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=98

You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. http://www.holdemmanager.net/faq/?f=119. I usually just copy my entire \Holdem Manager directory.

I would also make sure you manually export the database to hand history text files:

HM > Options > Database Management > Connect > Export Hands

How do I export or import hands into and from Holdem Manager? - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173

Make sure you copy that folder as well as the other stuff I mentioned.

This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.



1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
2) Uninstall HM with www.revouninstaller.com using the Deep setting.
3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloads/holdemmanager.zip
6) Download the latest patch HM: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
7) Test if it for a while and see if it work
8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
9) Test if it works again for a while
10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
11) Now you can import any notes and hud configs.



If you cant get it working or need help with any of this, Please email me at fozzy@holdemmanager.net with a link to this thread, so we can schedule a Teamviewer session. Download and install the www.Teamviewer.com Quick Support version. Please let me know what time zone you are in and what time/days are convenient for you.