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strangerVzla
01-14-2012, 03:51 AM
When I just installed HM2 i couldt open the software because an error appears and it says: you must installed .Net Framework: v4.0 ...I did it but it still donsnt work, thee same error appeears whe I try to open HM2

Gacil
01-14-2012, 03:17 PM
Please try this to see if we can get you up and running.

If Vista/XP:
1) Download and run this uninstaller - http://videos.holdemmanager.com/dotnetfx_cleanup_tool.zip
2) Install this one: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe

Then download 4.0 here - Download: Microsoft .NET Framework 4 (Web Installer) - Microsoft Download Center - Download Details (http://www.microsoft.com/download/en/details.aspx?id=17851)


If Windows 7:
1) Download and run this uninstaller - http://videos.holdemmanager.com/dotnetfx_cleanup_tool.zip
2) Install this one: Download: Microsoft .NET Framework 4 (Web Installer) - Microsoft Download Center - Download Details (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992)

Make sure windows is still fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple check for updates ), including Internet Explorer (even if you use a different web browser).
Please note that just because you open win updates and it says no new updates found, doesnt mean you shouldnt click 'check for updates' again.