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new_draks
01-13-2012, 02:04 PM
Hello,

I have a mac and I'm trying to run the HM through Parallels Desktop but when I open it says I've to verify my license, i put everything ok but after that appears this....

http://i18.photobucket.com/albums/b103/new_draks/Capturadepantalla2012-01-13alas190058.png

http://i18.photobucket.com/albums/b103/new_draks/Capturadepantalla2012-01-13alas190103.png



I've tryed everything but it doesnt work...What can I do?

ty!

Patvs
01-13-2012, 09:48 PM
you have to disable time synching via the internet in Windows.

After that, restart your computer and try to register again.



---


First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://rvgsoftware.fileburst.com/images/hidden.jpg
Problems Registering Holdem Manager:

Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

This is a hidden SYSTEM file. (not just a regular hidden file)


Also please try this:

1. Create a new text document in the Config folder and name it LicDebug
2. Open HM and register
3. Close HM and delete the LicDebug.txt file


That will enable you to enter the correct serial key. (currently the wrong key is 'stuck' in your license file)

new_draks
01-14-2012, 08:52 AM
ty patvs!

I did everything but now when I try to register it says

-Could not register licence
-Could not register with the server

:(

Patvs
01-14-2012, 10:54 PM
please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.

new_draks
03-15-2012, 12:51 PM
finally i register the hm 2 months ago but yesterday my computer reboot suddenly and now it doesnt work :S so weird

it put this

License Failure Details
--------------------------------------------------
3/15/2012 4:49:59 PM
c2
--------------------------------------------------

A valid license could not be obtained for 'Hold'em Manager'. Please contact Hold'em Manager for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files (x86)\RVG Software\Holdem Manager.

Could not validate license "Small Stakes Edition (SMS-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional Edition (PRO-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Small Stakes HE/OM (SM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Serial number not provided.

Could not validate license "Professional HE/OM (PR2-xxxxxxxxxxxxxxxxxx)" in C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic.
Could not activate license at server.
Se ha terminado la conexión: Error inesperado de recepción.
Could not activate license at server.
Se ha terminado la conexión: Error inesperado de recepción.
Could not activate license at server.
Se ha terminado la conexión: Error inesperado de recepción.
This machine has not been activated.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2012-03-15T16:49:59 / 2012-03-15T17:49:59
Entry Assembly: HoldemManager, Version=1.11.5.6029, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files (x86)\RVG Software\Holdem Manager\
Platform: Windows Vista Media Center 64-bit Service Pack 1 [6.1 Build 7601]
OS Version: 6.1.7601.65536
CLR Version: 2.0.50727.5420
Process Bitness: 32-bit
Culture: en-US / es-ES
Encoding: Europeo occidental (Windows)
IIS Available: True
Machine Code: 8Q37K-8MU2P-W3FUV-1ATUD-VT3P7

Assemblies
--------------------------------------------------

Accessibility *
2.0.0.0 / 2.0 R 4927 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

DeployLX.Licensing.v3 *
3.2.2000.0 / 3.2 R 3813 for .NET 2.0
C:\Program Files (x86)\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

DevComponents.DotNetBar2 *
8.3.0.0 / 8.3.0.0 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

HoldemManager *
1.11.5.6029 / 1.11.5.6029 for .NET
C:\Program Files (x86)\RVG Software\Holdem Manager\HoldemManager.exe

mscorlib
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

mscorlib.resources
2.0.0.0 / 2.0 R 5420 (Win7SP1 050727-5400) for .NET 2.0 (Win7SP1 050727-5400)
C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

System
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

System.Configuration
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Drawing
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

System.resources
2.0.0.0 / 2.0 R 5420 (Win7SP1 050727-5400) for .NET 2.0 (Win7SP1 050727-5400)
C:\Windows\assembly\GAC_MSIL\System.resources\2.0. 0.0_es_b77a5c561934e089\System.resources.dll

System.Web
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

System.Web.Services
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Windows.Forms.resources
2.0.0.0 / 2.0 R 4927 (NetFXspW7 050727-4900) for .NET 2.0 (NetFXspW7 050727-4900)
C:\Windows\assembly\GAC_MSIL\System.Windows.Forms. resources\2.0.0.0_es_b77a5c561934e089\System.Windo ws.Forms.resources.dll

System.Xml
2.0.0.0 / 2.0 R 5420 for .NET 2.0
C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

waq7qnvx *
3.2.2000.0 / 2.0 R 5420 (Win7SP1 050727-5400) for .NET 2.0 (Win7SP1 050727-5400)





what can i do? i've it unregistered again!

Patvs
03-15-2012, 09:31 PM
Read: http://faq.holdemmanager.com/questions/24/ICan%27tActivate%26RegisterHoldemManager
and check the proxy settings.