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View Full Version : Can't get HUD to come up! Help!



ribletts
09-12-2009, 01:31 AM
Hey guys, I am having all kinds of trouble getting this program to work.

Any help is appreciated

Here are the answers to the FAQ's



1) What version of Holdem Manager are you using? 1.08.04

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site? Pokerstars
2a) Have you clicked the Start Auto Import Button? Yes

3) Have you the settings exactly as per the FAQ for your site? Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ? Yes C:\Program Files\PokerStars\HandHistory\Ribletts

5) Are the hands being imported into Holdem Manager? NO
5a) Do they import if you create a new database? NO

6) Have You Tried the Table Finder and did it work? Yes – did not work

7) If you open the HH are they written in English? Yes
8) If your using Vista have you UAC disabled? XP pro
9) Have you attached the holdemmanager.config file? Yes

netsrak
09-12-2009, 04:54 AM
Please make sure you have the 1.09 beta 30b patch from the link in my signature.

If that doesn't help, or you need help for any reason, please let us know.