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View Full Version : Can't import hands from Betsson/Betsafe



Sebbecenter
09-11-2009, 11:31 AM
Hi.

I'm using Windows XP home edition and the hand histories are stored in

C/Documents and settings/USERNAME/Local settings/AppData/P5/Betsson, Betsafe/ hand history

I have tried playing some hands and they DO store in the hand history folder.

But Holdem Manager can't import the hands for some reason. The hands imported just stays at 0

PS. I can import hands from Expekt but for some reason not from Betsson or Betsafe.

Someone got any clue. Hud doesn't show up either while I'm playing.

Greetings
Sebastian

fozzy71
09-11-2009, 11:37 AM
*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174