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View Full Version : error message, import problem



urbanati
09-11-2009, 06:35 AM
import stopped working all of a sudden...
http://img196.imageshack.us/img196/8590/errordy.jpg (http://img196.imageshack.us/i/errordy.jpg/)
i use postgresql 8.3

fozzy71
09-11-2009, 09:58 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

*Please make sure your Windows Auto Update is fully updated.
*Make sure you have Microsoft .Net Framework 3.5 SP1 installed.
*Try creating a new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21



If that doesn't work we will want to do a clean reinstall of postgresql and mport your archives/exported hands to a clean sql installation db.



Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

Make sure you backup all your \hmarchive files and your \holdem manager\handhistoryexport_..... files

For uninstalling SQL please follow these steps:

1) Uninstall PostgreSQL from the Windows Control Panel.
2) manually delete the Program Files\Postgresql folders
3) run the command - start > run > cmd >

net user postgres /delete
4) reboot.
5) Install PostgreSQL again, with your firewall uninstalled or turned off if windows firewall, using postgresql 8.4.0-1 - http://www.enterprisedb.com/products/pgdownload.do#windows

urbanati
09-11-2009, 10:00 AM
thanks,
i have the last beta
creating new database solved the problem already