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ndahlhoff10
09-11-2009, 01:23 AM
Ok, so when I start a session tablemanager finds the tables I'm at, but no new hands ever get imported. I set up my auto import from folder to the same place my HHs are saved by stars. HM doesn't find any new hands. Nothing new when I try refreshing in the sessions tab. Hud doesn't show up either. I download the latest beta, restarted, checked uac, etc. Any help plz, I wanna buy omaha manager tomorrow if I can get this working...

netsrak
09-11-2009, 02:44 AM
Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

ndahlhoff10
09-15-2009, 12:11 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

HM says 1.07 in the top left corner, not sure where to find Beta number. I just downloaded the beta update from your sig tho.

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

I'm playing cash games on pokerstars. No new hands show up in the sessions tab and tablemanager doesn't record any hands going on at the table. I've had tournament hands import into my database since then and they show up fine.

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

yes they're showing up on my pc. C:\Program Files\PokerStars\HH\ndahlhoff10

5) Are the hands being imported into Holdem Manager?
Not for cash games

5a) Do they import if you create a new database?
No, AGHHHHHH

6) Have You Tried the Table Finder and did it work?
No because it says the faqs assume hands are already being imported into my database, which they aren't.

7) If you open the HH are they written in English?
Yes
8) If your using Vista have you UAC disabled?
disabled it
9) Have you attached the holdemmanager.config file?
I tried to do this but it prompted me that this was an invalid file


Help?!?!?

netsrak
09-15-2009, 02:12 PM
1.07 is much too old, please update to the Beta. HM should say 1.09 Beta 32 in the title.

fozzy71
09-15-2009, 02:14 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

HM says 1.07 in the top left corner, .......

Please update to the latest beta 1.09 beta 32a - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.

ndahlhoff10
09-23-2009, 11:19 PM
Ok, I'm not sure why this is so difficult. I've download the beta update numerous times. Closed out HM, restarted my computer, etc. but it never works. It still says 1.07 in the top left. I'm confused and tilted.

fozzy71
09-24-2009, 01:57 AM
You must have installed holdem manager to a non-default location. Find your desktop shortcut for HM and Right-Click > Properties >

You need to make sure you install the update to the start in path.

http://i207.photobucket.com/albums/bb176/fozzy71/HEM/startinpath.png