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buffyslayer
09-10-2009, 04:42 PM
Hi

I am getting the below

THE FOLLOWING ERROR OCCURED WHEN TRYING TO OPEN THE DATABASE. UNABLE TO READ DATA FROM THE TRANSPORT CONNECTION. AN EXISTING CONNECTION WAS FORCIBLY CLOSED BY THE REMOTE HOST


everytime i try to open HEM, this has never happened before and has just started happenign today...

it then takes me through to the database connection in the databse control panel and when i click connect another error box comes up

any ideas?

fozzy71
09-10-2009, 05:05 PM
Windows Vista Auto Updates strike again.


First try a simple reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help at all we may want to schedule a remote support session to assist you.