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damniel
09-09-2009, 10:13 PM
hello,

i got that problem the guys talk about in this thread
http://www.holdemmanager.net/forum/showthread.php?t=8261&page=4

on the last page morny postet an email adress which seems to be dead now and "fabio" is not answering.

so however im looking for a solution... not sure though if a teamviewer session is the right thing for me because my english is not that good and my windows is in german. is there any kind of a walkthrough or something?

regards

daniel

fozzy71
09-10-2009, 02:53 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.


First try a simple reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help at all we may want to schedule a remote support session to assist you.

damniel
09-12-2009, 12:12 PM
hello fozzy,

sorry that i waited like 3 days to answer you but ive already updated holdemmanager (1.09 beta 30b) and tried all the faqs. nothing worked :(

fozzy71
09-12-2009, 01:16 PM
Please email me at fozzy@holdemmanager.net so we can schedule a Teamviewer session. Download the www.Teamviewer.com Quick Support Module. It does not need to be installed, as it can run directly from your Desktop/Directory. Please let me know what time zone you are in and what time/days are convenient for you.

damniel
09-14-2009, 06:46 PM
hello fozzy,

i sent you an email like 2 days ago. not that i have a problem or something but im just wondering why you are taking so long after replying so quick in this thread

regards

daniel

fozzy71
09-14-2009, 08:59 PM
hello fozzy,

i sent you an email like 2 days ago. not that i have a problem or something but im just wondering why you are taking so long after replying so quick in this thread

regards

daniel

Please send it again to fozzy@holdemmanager.net, with a link to this thread, and your forum name. CC me at fozzy@fozzypokermods.com to be sure it gets thru.


I dont see any unread emails, but occasionally I have been known to start reading an email, then get distracted, and forget to reply or have a computer crash (new comp gets here tomorrow)

damniel
09-14-2009, 09:06 PM
ok i just sent it again.

my email adress is daniel_owtschinnikow@gmx.de

fozzy71
09-15-2009, 03:59 AM
see you wed at 1pm EDT

damniel
10-18-2009, 08:52 AM
ok i now got the same problem again :(
dont know why... i didnt make any changes or something.

however i just updated to 1.09 beta 40 - still doesnt work

need help

netsrak
10-18-2009, 08:54 AM
Look for the hidden file postmaster.pid in the postgresql data folder. Delete it and reboot your computer.

If that doesn't help please come back with a detailled error description.