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Stanimir Mihov
09-08-2009, 06:19 PM
Dear HEM Support,

I saw uhmm's thread, but my problem is little different. The hands from ongame are correctly imported, but i don't have any stat in 'reports' section and also HUD. I tried everything described in FAQ - relaunch hud and HHHUD.exe ; I didn't see the table in the table manager and i don't have the red "X" in table finder. I updated HEM to the latest version too. Any suggestions? Thanks in advance.

P.S. and sorry for my poor english

Best regards,
Stanimir

fozzy71
09-08-2009, 10:59 PM
Is the entire Reports screen blank? Any filters set? Searched for the proper player? Can you see stats or hands on any of the other cash games tabs? Can you post a screen shot of the Reports tab:

Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


Please reproduce the HUD problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

Stanimir Mihov
09-09-2009, 05:27 AM
Hello,

I have very old stats in "reports" section. Now when i play different limit i dont have any there. Thanks

Screenshots:

Stanimir Mihov
09-09-2009, 07:22 AM
Btw if with teamviewer session will be faster, please send me your msn/skype/ymessanger via pm, thanks

Stanimir Mihov
09-09-2009, 09:33 AM
problem is fixed, just updated my hem with the beta version

netsrak
09-09-2009, 10:32 AM
If the screenshots would habe been a little bit bigger than a stamp i would have seen that....:D