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View Full Version : Hud not displaying stats, and freezing/crashing on Stars



sippin_criss
09-08-2009, 05:28 PM
My HUD usually works fine, sometimes if I leave HEM open for a few days the HUD/table manager will freeze/crash on me though. Today while I was playing hands were importing fine, but the HUD wouldn't pop up. When I went to close table manager it would freeze. I tried downloading the latest beta version and it wouldn't even load, same thing when I downloaded latest version. I rebooted and HEM at least loaded but had the same problem with the HUD




1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Pokerstars, SNG. Only site I play on.

2a) Have you clicked the Start Auto Import Button?

Yes, hands are importing fine.

3) Have you the settings exactly as per the FAQ for your site?

Yes.

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

Yes.

5) Are the hands being imported into Holdem Manager?

Yes.

5a) Do they import if you create a new database?

Haven't tried.

6) Have You Tried the Table Finder and did it work?

Did try this and had no success.

7) If you open the HH are they written in English?

Yes.

8) If your using Vista have you UAC disabled?

Yes.

9) Have you attached the holdemmanager.config file?

Yes.

fozzy71
09-08-2009, 09:15 PM
My HUD usually works fine, sometimes if I leave HEM open for a few days the HUD/table manager will freeze/crash on me though. Today while I was playing hands were importing fine, but the HUD wouldn't pop up. When I went to close table manager it would freeze. I tried downloading the latest beta version and it wouldn't even load, same thing when I downloaded latest version. I rebooted and HEM at least loaded but had the same problem with the HUD




1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.08.04

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Pokerstars, SNG. Only site I play on.
........


*Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
*If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

sippin_criss
09-08-2009, 09:28 PM
Thank you fozzy <3, in proper working order now